Privacy Policy

Effective Date: June 8, 2026

At Guru Acharya, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy describes how we collect, use, and share information when you visit or use our services.

1. Information We Collect

We collect personal information directly from you when you register an account, enroll in our courses, make inquiries, or purchase our software products. This details include:

  • Full Name
  • Email Address
  • Mobile Number / WhatsApp number
  • Payment details (processed via PhonePe; we do not store raw card numbers locally)

2. How We Use Your Information

We use the information we collect to operate, maintain, and provide the services you request, including:

  • Providing consultation appointments and course access.
  • Processing payments and sending receipts.
  • Communicating with you regarding courses, reminders, and updates.
  • Responding to your support queries.

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information with third parties. We only share information with third-party service providers (like payment gateways) to process transactions. Your data is secure and protected under relevant regulations.

4. Security

We implement industry-standard administrative, physical, and electronic security measures designed to protect your information from unauthorized access, loss, or theft. However, no database is completely secure, and we cannot guarantee absolute protection.

5. Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

Email: myastrolabs@gmail.com
Phone: +91 7200044010

Terms & Conditions

Effective Date: June 8, 2026

Welcome to Guru Acharya. By accessing or using our website, purchasing our courses, or using our astrological software products, you agree to comply with and be bound by the following Terms and Conditions.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to be bound by these terms. If you do not agree to these terms, you must not use our website or services.

2. Services Provided

Guru Acharya provides Vedic Astrology consultations, online premium courses, and professional software solutions. The astrological advice and reports are for educational purposes. We make no guarantee about the mathematical certainty of our analysis.

3. Payment and Registration

When purchasing a course or software license, you agree to provide complete and accurate credentials. Payments are handled securely through our payment gateway provider. Access to registered courses is granted solely to the registered individual.

4. Intellectual Property

All content, including videos, software scripts, text reports, designs, and logos, is the intellectual property of Guru Acharya. Copying, distributing, or commercializing this material without express written consent is strictly prohibited.

5. Jurisdiction

These terms are governed by the laws of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Chengalpattu/Chennai, Tamil Nadu, India.

Refund & Cancellation Policy

Effective Date: June 8, 2026

We want to ensure our customers are completely satisfied with their purchase. Please read our Refund & Cancellation policy carefully before placing an order.

1. Course Enrollments

Refunds for courses can be requested within 7 days of enrollment, provided you have not accessed or watched more than 10% of the course content. Once a course is fully accessed or completed, no refunds will be issued.

2. Astrology Consultations

Consultation fees are non-refundable once the appointment is conducted. If you need to cancel or reschedule, please inform us at least 24 hours prior to the scheduled slot. Rescheduling is free of charge if done in advance.

3. Processing of Refunds

Approved refunds will be processed back to the original payment source within 5 to 7 working days, depending on bank processing schedules.

Shipping & Delivery Policy

Effective Date: June 8, 2026

Since Guru Acharya deals entirely with online consultations, digital training courses, and software licenses, we do not ship physical products.

1. Delivery Method

All services are delivered digitally:

  • Courses: Instant access is granted to your registered dashboard upon successful payment, and credentials are sent via email/WhatsApp.
  • Consultation: Reports and charts are sent via email or discussed live over video/audio calls as scheduled.

2. Delivery Charges

There are zero delivery or shipping fees since all deliveries are digital.